Frequently Asked Questions
HERA HUB SAN DIEGO
WE ARE HERE TO SUPPORT YOU!
Melissa Lee, Director of Community Success, is available to support your business needs. Please reach out via email or schedule a call to chat!
Email: melissa@herahub.com
Booking link: https://calendly.com/melissahera/phone
DIRECTIONS & PARKING
Visit our contact page for detailed instructions. Please share this link with guests for wayfinding support.
MEETING ROOMS
Both members and non-members can book meeting rooms and event space. Visit our Book Space page to view meeting rooms and event space options.
All bookings must be reserved through the Member Portal or the Passport by Nexudus app.
- To book an event space, review the information on the book space page and complete the indicated form.
- For after hours bookings, please use this form.
Schedule a tour with the director to see the space and talk through your event plan – https://calendly.com/melissahera/tour
Invite others to visit the book space page or see the space too!
COWORKING SPACE TOURS
Melissa is happy to schedule tours for you or guests. If it’s your first time in the space, please check in at the front desk for a tour, as we share space with Biolabs. Schedule a tour with Melissa, at this appointment link: https://calendly.com/melissahera/tour
An in-person tour with Melissa can provide insight on how to best use the space for your personal business needs.
TECHNOLOGY
Guest Wi-Fi information is posted throughout the space.
WiFi – Biolabs_San_Diego_Guest | W3lcomeGuest
Local member WiFi information is at the front desk with the Ambassadors.
WiFi – Biolabs_San_Diego | R$s!d3nt!
Outdoor spaces and Event spaces have their own WiFi coverage.
WiFi – Longfellow Guest | (no password)
Follow instructions for technology in the meeting rooms, including event spaces, to access TVs and/or cameras.
GYM
Gold and Platinum members have access to the gym. Email the director if you’d like to join at melissa@herahub.com.
EXTERIOR MEETING AREAS
We have beautiful outdoor workspaces, with Wi-Fi coverage.
WiFi - Longfellow Guest | (no password)
FOOD & BEVERAGE CATERING OPTIONS
There are a variety of delicious restaurants within walking distance!
If you visit California English, mention “BioLabs” and receive a discount.
MEMBERSHIP…
Be sure to check out the Optimize Your Membership page!
herahub.com/sandiego/optimize-membership/
Note that Gold and Platinum memberships have 24/7 access.
If you have questions about what is included in membership at your specific location, and/or want to make adjustments to your current membership, please email Melissa@HeraHub.com. You can also review plans and submit an update here.
You can also visit the general member FAQ page and member agreement page.