For many small business owners, in the excitement of getting their businesses up and running; solving the problems that gave them their initial idea; they often overlook some of the crucial steps that make a company run smoothly.

While most people will agree that payroll, taxes, insurance, and IT are not the fun part of running a business, having those systems in place is important enough that they shouldn’t be an afterthought. Rather, the processes should have their own roadmap. An operations plan is just as important as a marketing plan.

If you’ve read Felena’s book, Flight Club: Rebel, Reinvent, and Thrive: How to Launch Your Dream Business, she covers systems and operations plans in the Steps to Startup chapter. Purchasing the book gives you free access to the Steps to Startup business launch series, or you can purchase a monthly pass for access to the videos and worksheets.

Watch Felena’s video below for her thoughts on the processes she set in place for Hera Hub. If you’re going through the Steps to Startup, let us know how things are going for you in the comments below!

StockSnap photo credit: Caio Resende