The word coworking has become a catch-all term for almost any place where you can rent a desk, office, or conference room without signing a traditional long-term lease.
But not all coworking spaces are actually coworking spaces.
There is an important distinction between flex space and a community-centered coworking space. The difference isn’t necessarily the furniture, the coffee, or even whether people are sitting next to each other with laptops.
The real difference is what you are there to access.
At Hera Hub, we have always said:
“We are community first, and space second.”
That one sentence may be the easiest way to understand the difference.
What Is Flex Space?
Flex space is exactly what the name suggests: flexible workspace.
Companies like Regus, WeWork, and Industrious offer alternatives to the traditional office lease. Although these brands also use the term “coworking” and may offer member events or networking opportunities, their core value proposition is largely centered around convenient access to professional workspace.
Regus promotes flexible access to private offices and a network of thousands of locations. WeWork emphasizes move-in-ready offices and flexible workspace solutions. Industrious offers shared workspaces, private offices, meeting rooms, and on-demand access.
This model has become increasingly valuable to companies managing hybrid teams. According to CBRE’s 2025 Americas Office Occupier Sentiment Survey, companies cite reducing capital expenditures, managing uncertain space demand, and providing meeting and collaboration space on demand as top reasons for using flexible office space.
Cushman & Wakefield reported that 55% of global corporate occupiers use flexible office solutions, with another 17% planning to increase their usage.
Flex space solves a very real problem.
“I need somewhere professional to work.”
For a remote employee who is tired of working at the kitchen table, a consultant traveling to another city, or a corporate team that needs a temporary office, flex space can be ideal.
You arrive. You connect to Wi-Fi. You work.
And sometimes, that’s exactly what you need.
The Pros of Flex Space
Convenience. Large flex-space operators often provide access to multiple locations, making them particularly useful for frequent travelers or distributed teams.
Professional infrastructure. Offices, meeting rooms, phone booths, Wi-Fi, and business amenities are ready to use.
Flexibility. Businesses can often expand, contract, or use space on demand without the complexity of a traditional office build-out.
Privacy. Someone who simply wants to close the door and focus may appreciate the ability to remain relatively anonymous.
The Cons of Flex Space
The biggest potential drawback is also part of its design: you may simply be renting space.
You can work next to someone for six months and never know what they do.
That isn’t necessarily a failure of the model. Remember, the model may be solving a different problem.
But for someone building a business independently, access to a desk may not be their greatest need.
Their greatest need may be access to people.
What Is a Community-Centered Coworking Space?
True coworking, in my opinion, was never meant to be real estate with a coffee machine.
At its best, coworking is a professional community that happens to have a physical space.
Academic research supports the idea that coworking provides value far beyond office infrastructure. A major review published in Research Policy identified connections, solutions, energy and motivation, and social support among the benefits of coworking. The research also found particularly strong benefits for founders, women, minorities, and other entrepreneurial groups.
That’s a very different value proposition.
The problem isn’t simply:
“I need somewhere to work.”
It’s:
“I’m building something, and I don’t want to build it alone.”
That is why community-centered coworking often attracts entrepreneurs, freelancers, independent consultants, creatives, and contractors.
When you work for a company, there is usually an existing infrastructure around you. You have colleagues. Meetings. Professional development. People who understand what you are working on.
When you work for yourself, you have to intentionally build that infrastructure.
A strong coworking community helps do that.
Harvard Business Review researchers found that coworking members reported unusually high levels of “thriving”—nearly 6 on a 7-point scale and at least one point higher than employees working in traditional offices.
Other research has specifically examined coworking as a source of social support for independent professionals, finding that interactions can include feedback, idea sharing, networking, collaboration, and other forms of professional support.
More recently, a 2024 study published in the Journal of Small Business and Enterprise Development found significant wellbeing and work-life balance benefits for micro-entrepreneurs using coworking spaces. Researchers highlighted community building, networking opportunities, and structured work environments—and found particularly pronounced benefits for women and entrepreneurs with young children.
This is why I believe the word community matters.
Community isn’t a happy hour once a month.
It’s having someone ask how the proposal went.
It’s meeting a graphic designer while making coffee and realizing she’s exactly who your client needs.
It’s being connected to a mentor who has already navigated the problem keeping you awake at night.
It’s walking into a space where people know your name—and, more importantly, know what you’re trying to build.
The Pros of Community-Centered Coworking
Relationships. The right community creates ongoing professional connections, not simply proximity to other workers.
Business support. Many community-centered spaces intentionally offer education, mentoring, accountability, and peer support.
Referrals and collaboration. People are more likely to refer business when they actually understand what you do.
Belonging. Independent work can be isolating. Coworking research has repeatedly identified social connection and support as central benefits of the model.
Momentum. There is an energy that comes from being surrounded by other people building, experimenting, and moving their ideas forward.
The Cons of Community-Centered Coworking
Community-centered coworking isn’t right for everyone.
You have to engage. Joining a community and never speaking to anyone significantly limits its value.
It may be less anonymous. People will probably learn your name. They may even ask how your business is going.
Smaller operators may have fewer locations. If your priority is a workspace in 20 different cities, a large flex-space network may be a better fit.
Community can be distracting. Some days, you may need to skip the conversation, put on your headphones, and get your work done.
Again, neither model is inherently better.
They simply solve different problems.
Ask Yourself: Do You Need Space or Support?
If you are a remote corporate employee who needs to get out of the house two days a week, flex space may be perfect.
If you’re traveling and need a professional office for three days, flex space wins.
If your growing company needs a temporary suite without committing to a long-term lease, flex space makes tremendous sense.
But if you’re an entrepreneur trying to land your next client…
A freelancer who misses having colleagues…
A consultant trying to grow beyond referrals from the same five people…
Or a business owner who needs accountability, ideas, introductions, and people who understand the unique challenges of working independently…
You may not just need a desk.
You may need a community.
After more than a decade of building Hera Hub, I remain convinced of one thing: beautiful space matters. Fast Wi-Fi matters. Meeting rooms matter.
But those things can be replicated.
Community has to be cultivated.
That’s why we will always be community first and space second.
Because when you’re building something on your own, where you work matters.
But who is beside you may matter even more.
Sources
Harvard Business Review, “Why People Thrive in Coworking Spaces.”
Harvard Business Review, “Coworking Is Not About Workspace—It’s About Feeling Less Lonely.”
Research Policy, “Coworking Spaces: An Overview and Research Agenda.”
Frontiers in Psychology, “Coworking Spaces: A Source of Social Support for Independent Professionals.”
Journal of Small Business and Enterprise Development, “Fostering Wellbeing and Satisfaction for Micro-Entrepreneurs: The Role of Coworking Spaces.”
CBRE, 2025 Americas Office Occupier Sentiment Survey.
Cushman & Wakefield, Global Flexible Office Trends 2025.