For some, it’s one of the hardest lessons to learn: how to say “no.” An entrepreneur’s time is a precious and valuable commodity that there is never enough of. It’s virtually impossible to “do it all” with regard to your clients’ requests without defining your boundaries and being clear-cut in what your clients can and cannot expect from you. In this video, Felena Hanson shares the importance of clearly setting the boundaries of your business with clients and why it is an important element of success.